Track my order
When your order has been despatched, you will receive a confirmation email with a link to tracking information. You can also track your order by entering your order number and Shipping postcode below.
|Standard Delivery(over €299.00)||2-3 working days||Free|
|Standard Delivery(under €299.00)||2-3 working days||€14.95|
|Fast Track Delivery*||2-3 working days||€5.95 per item|
Please note - due to the ongoing issues at the UK ports, we currently can not ship any orders outside of mainland UK and into Europe. We are continuing to accept orders to European destinations and will ship the goods once we are able to do so.
We use a number of well known and trusted couriers to deliver our products.
Deliveries are usually made between the hours of 8am and 6pm (except Sunday). However, during busy periods deliveries may take place outside of these times.
Since the onset of the coronavirus pandemic our couriers are operating a contactless delivery service. The driver will knock on your door or ring the doorbell then, upon making verbal contact, stand back to allow you to accept the delivery, keeping to the appropriate social distancing guidelines. The delivery driver will then sign for the delivery on your behalf. This is for your protection and theirs.
If the first attempted delivery is unsuccessful, the courier should automatically attempt to deliver again on the following working day. Should the second attempt be unsuccessful, the parcel will usually be held at the local depot.
Fast Track Delivery Surcharge
Please note, the fast track delivery option is not available on all products.
When 'fast track' is selected and the order is placed before 12pm, the order should be despatched in 2-3 working days. If the order is placed after 12pm, the order will be shipped the following day and should be despatched a day later.
Should you want to take advantage of the 'fast track' service and the value of the order is below €299.00, the amount payable is the standard delivery charge of €14.95 plus the relevant premium delivery charge.
The estimated despatch time for every product is shown on the website. This is the estimated time to despatch and does not include the relevant delivery time.
Please note, all despatch times and delivery times listed on the website are estimated and not guaranteed. Bank holidays and weekends are not classed as 'working days'. All orders will be despatched based on the longest lead time. We do not offer a split delivery on our orders.